Customer reviews

In our customers' own words. Thank you to everyone who rides with us.

Delivered

“Spent a few months looking for a great electric bike and came across this great company up out of Albany Oregon. Within 48 hours of ordering the bike that I was looking at, he had it delivered to my house. Had nothing but great conversations and great service. If you're looking for a great electric bike with a local company, these are your people.”

Custom build

“I love my e-bike from NW Electric Bikes! I have a red "Samson" they custom built for me. It gets me around town great. I get to work and church just about as quickly as driving; but going with Samson is much more fun.”

1,000 miles

“I am 68 years old. I have been riding my 1000 watt Ebike for a little over two years now. I have just past the 1000 mile mark with no mechanical problems. One of the best things about Ebikes is that hills no longer scare me. I highly recommend Northwest Electric Bikes.”

Right bike for the rider

“Craig was very knowledgeable about the electric bikes they produce. He pointed me in the direction of their 1000 watt bike so I could take on any hills in the area. Craig also guided me through the process of choosing a battery that would provide the 25-30 mile range I was looking for. At Northwest Electric Bikes, they are focused on getting the right bike for the rider. Go with these guys!”

Test ride

“We called them and they invited us to check out their ebikes. They had a hunting bike with fat tires, a gun rack and a 1,000-watt electric motor for about half the price of similar ebikes I had seen online. I test rode one that Craig had on hand and I fell in love with it. He had one built for me the way I wanted it in a couple of days.”

Craig S., Lebanon, OR
Commuter

“They built me a bike that best suited my needs. It was a better fit and I got WAY more bike for the price! I got a fairly large battery as I commute over 25 miles. It's a small mom and pop business and customer service appears to be very important to them.”

Folding

“Gets me all the way from Albany to Corvallis and back with a single charge. I have taken my bike on trains, buses and even grey hounds because of the fold-able capability my bike has. Prices are worth the quality.”

Shipped in

“Sarah and Craig run a first class ebike shop. They re-assembled my ebike that I had shipped here from the east coast - and made some great improvements to make the bike even better! Honest, hardworking and they know ebikes. Period.”

Hunting season

“I am super happy with my purchase! I really like my bike and I feel like it is a great quality, it looks great, and it is way more powerful than I imagined it could be. Thank you Craig for making this happen for me before hunting season!”

On time

“Very professional, considerate and respectful. They keep you posted and up to date here at Northwest Electric Bikes. They always meet your time frame from start to delivery.”

Mark
Mid-drive conversion

“What truly sets Northwest Ebikes apart is their willingness to take on the challenge of transforming my rear-drive ebike into a mid-drive masterpiece. They listened carefully to my ideas and preferences. The end result exceeded all of my expectations.”

Flew home with it

“Sarah and Craig were great to work with on short notice with special needs for repackaging so I could fly back to Mexico with the bike. The suggestions made on seat and handle bars were right on.”

400 miles

“I love them. I rode over 400 miles and no issues.”

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